The Trustee (“The Trustee”) of the Standard Life Staff Pension Scheme (“the Scheme”) is committed to protecting your personal information.
We are The Trustee of the Standard Life Staff Pension Scheme. Under data protection law, we are a “data controller” of the information we hold about you.
c/o Aon, Atria One, 144 Morrison Street,
Edinburgh EH3 8EX or
Information about you that we collect and use includes:
We may collect your personal information directly from you, from a variety of sources, including:
We may also collect personal information on you from other sources, including your employer, as well as business directories and other commercially or publicly available sources (to check or improve the information we hold such as contact information)
We take your privacy seriously and we will only ever collect and use information which is personal to you where it is necessary, fair and lawful to do so. We will collect and use your information only where:
If you do not wish us to collect and use your personal information in these ways, it may mean that we will be unable to provide you with your benefits under the Scheme.
We may share your information with third parties for the reasons outlined in 'What we collect and use your information for.'
These third parties include:
We will never sell your details. Whenever we share your personal information, we will do so in line with our obligations to keep your information safe and secure.
The majority of your information is processed in the UK and European Economic Area (EEA).
However, some of your information may be processed by third parties we work with outside of the EEA, including countries such as the United States, New Zealand and India.
Where your information is being processed outside of the EEA, we take additional steps to ensure that your information is protected to at least an equivalent level as would be applied by UK / EEA data privacy laws e.g. we will put in place legal agreements with our third party suppliers and do regular checks to ensure they meet these obligations. You can contact us for more information about this.
We take information and system security very seriously and we strive to comply with our obligations at all times. Any personal information which is collected, recorded or used in any way, whether on paper, online or any other media, will have appropriate safeguards applied in line with our data protection obligations.
Your information is protected by controls designed to minimise loss or damage through accident, negligence or deliberate actions. Our advisors also protect sensitive or confidential information when storing or transmitting information electronically.
Our security controls are aligned to industry standards and good practice; providing a control environment that effectively manages risks to the confidentiality, integrity and availability of your information.
We will keep your personal information only where it is necessary to provide you and your potential dependents with benefits under the Scheme.
We may also keep your information after this period but only where required to meet our legal or regulatory obligations. The length of time we keep your information for these purposes will vary depending on the obligations we need to meet.
You have rights in relation to how we use your information. These rights may include:
You have the right of access to your personal information. If you wish to receive a copy of the personal information we hold on you, you may make a data subject access request (DSAR). See above for contact details.
If your personal information is inaccurate or incomplete, you can request that it is corrected.
You can ask for your information to be deleted or removed if there is not a compelling reason for the Trustee to retain it.
You can ask that we block or suppress the processing of your personal information for certain reasons. This means that we are still permitted to keep your information - but only to ensure we don't use it in the future for those reasons you have restricted.
You can ask for a copy of your personal information for your own purposes to use across different services. In certain circumstances, you may move, copy or transfer the personal information we hold to another company in a safe and secure way. For example, if you were moving your pension to another pension provider.
If you are still unhappy, you can complain to our Supervisory Authority. Their contact details are on their website http://ico.org.uk